News and reports

The Patient Advice and Liaison Service (PALS) is a service that is mandated within the National Health Service (NHS).

Our March newsletter provides insight into our recently published reports, the City and Hackney falls prevention pathway and our to stay healthy for those who are fasting with diabetes during Ramadan.

The number of digital apps that you may need to access your NHS healthcare has increased, with many healthcare services implementing digital technologies to access and support your care. Our report highlights that local residents find that accessing digital apps can prove difficult and confusing. 

Ramadan is a time for spiritual reflection, fasting from dawn to sunset, and engaging in religious practices for Muslims around the world. However, for individuals with diabetes, fasting requires extra care to manage blood sugar levels, hydration, and overall health, with the right preparation and resources, it is possible for those with diabetes to fast while prioritising their health and well-being.

Our February newsletter highlights important changes to the Neaman Practice booking system, our upcoming events and how you can play a role in shaping the future of the Golden Lane Leisure Centre.

We held a Patient Panel on the draft strategy for Adult Social Care from the City of London Corporation.

We held a Patient Panel on managing diabetes with Charlotte Burford, Communities and Volunteering Manager from Diabetes UK.

We held a Patient Panel on Mental Health and Social Isolation and the services that you can access in the City.

In our January newsletter, we highlight our upcoming events, including Patient Panels with the Neaman Practice and the London Ambulance Service as well as the share the latest news from your local hospitals.

The government has announced a sizeable number of reforms and investment aimed at transforming adult social care and addressing the current challenges. The announcement includes immediate financial support, modern technology initiatives, and the establishment of an independent commission in order to create long-term reforms.

The Neaman Practice have recently changed the way you can book your appointments. All requests for appointments will be triaged by GP Dr Hillier. This is to ensure that no patients will ever be told nothing is available.

We have produced a leaflet that details all the opening times for Health and Social Care providers over the festive period.