News and reports

We are pleased to present this year’s Healthwatch City of London’s annual report.

Read the Healthwatch response to the CQC report ‘Protect, respect, connect – decisions about living and dying well during COVID-19’ published today.

Do you have an interest in influencing the design, development and delivery of health and social care services?

Would you like to volunteer with us and gain experience as a project representative?

Read the minutes from the Healthwatch City of London Board Meeting held on 24th April 2020

Healthwatch City of London has carried out a series of surveys to understand how Covid- 19 has affected access to services, experiences of using NHS 111 and treatment of patients at the Neaman Practice. This report details our findings.

HWCoL has published its first annual report since being awarded the contract to deliver Healthwatch services in September 2019. The report covers the highlights from the year, how we've made a difference and our priorities for the year ahead.

On Friday 29th May we held our first virtual Board meeting with the Public.

Healthwatch City of London hold regular public board meetings.

Our Board meets regularly to provide governance and strategic leadership for the organisation.

Agenda for the Public Board Meeting February 20th 2020

We are committed to providing a high quality service to everyone we deal with. We listen to your complaints, treat them seriously, and learn from them so that we can continuously improve our service.