A City resident's patient journey

A resident in the City has shared their journey and experiences of their care from NHS services and the barriers and hurdles they faced throughout to get the diagnosis and treatment they needed. 

The story takes us from how they found out they had contracted the shingles virus, which caused them to develop deafness and outlined the health services that they were able to seek treatment and support from. 

By reading their story, the resident hopes that it is able to help prevent people from going through the same experience or provide reassurance for those going through a similar journey. 

You can read about the patient journey in the attachment below.